FAQs

Shipping within New Zealand is a flat rate of $7.00 for overnight courier delivery regardless of how many books you purchase at the one time. If you live in a rural area we may choose to use Pass the Parcel for a large order which could mean that delivery will take a little longer but the cost remains the same.

At present we only ship to New Zealand addresses. If you live in Australia, contact us and we can do a quote for you. Update - we are currently working on making the website available to Australia and the US.

We use R3pack 100% recycled courier bags. They are fully recyclable and printed in grey to differentiate them from standard plastic courier bags. We use an eco-store plant derived cleaner or Planet Ark Orange Power (also plant derived) when we clean the book cover. Each book is also individually wrapped in recycled brown paper.

We pride ourselves on the condition of our books. Please let us know immediately if you are unhappy with the condition of a book so that we can fix the problem. This would generally mean the replacement of the book or a refund if we do not have any more copies of the book.

Sorry, we do not generally purchase cookbooks from individuals.

We keep a spreadsheet of books that customers are looking for and email them when/if we get one in - there is no obligation to purchase. Just email: jacki@twicecooked.co.nz

Afterpay which allows you to purchase from the Twice Cooked online store and pay later in 4 easy interest-free instalments.

To pay with Afterpay do the following:

  1. Add your items to the cart
  2. Select Afterpay as the payment option at the checkout
  3. Signup or use your existing Afterpay account
  4. Once approved, Twice Cooked will despatch your order

No, there is no interest payable by you.

Full terms & conditions are available at http://www.afterpay.com/terms

Afterpay means your order is to be paid in 4 instalments with repayment automatically occurring every 2 weeks.

Select Afterpay as a payment method (or visit the website). You can register as you complete your purchase.

Merchants will be able to initiate all eligible refunds on your behalf. Once completed, your refund will be applied to your order.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs & terms. Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/ privacy-policy